Service provider within the meaning of § 5 TMG (German Telemedia Act)
DEAG Deutsche Entertainment AG
Potsdamer Straße 58
Local Court Berlin-Charlottenburg, HRB 69474 VAT ID No.: DE 193569522
Executive Board: Professor Peter L. H. Schwenkow (CEO & Chairman of the Board), Christian Diekmann (COO & CDO), Detlef Kornett (CMO & International Business Affairs), Ralph Quellmalz (CFO)
DEAG Deutsche Entertainment AG
Potsdamer Straße 58
Telephone: +49 30 81075-0
Fax: +49 30 81075-229
If you have any questions, please have a look at our FAQs.
Data Privacy Rules of DEAG Deutsche Entertainment Aktiengesellschaft
Information about the collection, processing and usage of data
Your trust in the correct handling of your data is for DEAG Deutsche Entertainment AG, Potsdamer Str. 58, 10785 Berlin (“DEAG”) as group company of mytic myticket AG an important prerequisite to the success of the online offering of myticket.de (“Online Offering”). The collection, processing (including storage, change, transmission, blocking and deletion) and usage of your data is carried out exclusively taking into account the applicable data privacy provisions.
1. Collection, processing and usage of personal data
a) What are personal data
Personal data include information about the identity of a person, such as name, address, telephone and fax number, date of birth or email address.
b) Are personal data collected, processed and used during the use of the Online Offering?
As a matter of principle, the Online Offering can be used without storage of personal data. However, as far as personal data are collected, processed and used, DEAG points this out where appropriate and/or asks you to independently state your personal data – e.g. for the participation in a contest. In such a case your personal data are only collected, processed and used for this concrete purpose and in compliance with the principle of data economy. With the express registration by the user, the following data are collected: gender, first name, name, date of birth, email address, street, house number, zip code, place, account number, bank sort code, account holder as well as, optionally, the country of origin and the telephone number. The personal data stated upon registration are collected, processed and used by DEAG only for the purpose of establishing the corresponding contract, the execution and handling of such contract as well as for billing purposes. Any collection, processing or usage of personal data beyond this purpose is only admissible if the customer gives his personal consent or any statutory provision allows or prescribes any other collection, processing or use of the personal data. All personal data declared by you are only collected, processed and used by DEAG as data controller. DEAG will not pass on your personal data to third parties and in particular not to any other companies or other organizations unless you give DEAG a corresponding express consent or DEAG is obliged to pass on such data for statutory reasons, such as a court order or conditions imposed by a public authority. If DEAG has instructed third parties within the framework of contract data processing in accordance with § 11 Federal Data Protection Act with the collection, processing and usage of the data, this is carried out exclusively in compliance with the statutory provisions on data privacy.
2. Collection, processing and usage of usage data
a) What are usage data?
Usage data are data which can be collected whenever a website is called up.
b) How are usage data collected, processed and used during the usage of this Online Offering?
During a visit to the Online Offering DEAG stores your usage data on a short-term basis. This storage is carried out to determine interferences or disclose abusive users of the Online Offering as well as to the extent that they are necessary to build up further connections. If you expressly register, a collection, processing or usage of your usage data may be necessary for billing purposes. If this is the case, such data will be stored no longer than up to six months after the sending of the invoice, and beyond that date only if and as long as the user raises objections in respect of the invoice or if the invoice is not paid despite a request for payment.
If the data are required for compliance with existing storage periods in accordance with laws, by-laws or contracts (including with third parties), we block the data in accordance with the statutory provisions. All usage data are only collected, processed and used by DEAG as controller. DEAG will not pass on your personal data to third parties and in particular not to any other companies or other organizations unless you give DEAG a corresponding express consent or DEAG is obliged to pass on such data for statutory reasons, such as a court order or conditions imposed by a public authority. If DEAG has instructed third parties within the framework of contract data processing in accordance with § 11 Federal Data Protection Act with the collection, processing and usage of the data, this is carried out exclusively in compliance with the statutory provisions on data privacy.<
3. Correction of the data and cancellation
a) If you are no longer interested in receiving certain information and/or offers or if you no longer want to receive the information/offers through a certain route, we kindly ask you to use the settings in your account or write an email to DEAG under the following address: firstname.lastname@example.org. DEAG will then immediately meet your request.
b) You can also contact the above-mentioned address if you want to cancel your consent to the future collection, processing and usage of your data. In this case DEAG will immediately delete all correspondingly stored data about you, insofar as this is possible taking into account the contractual object and provided that there are no coercive statutory reasons preventing a deletion. Please consider that for technical or organizational reasons there may be an overlapping between your cancellation and the usage of the data within the framework of an already running campaign.
c) DEAG allows you online access to your personal data which you have entered during the registration so that you can inspect, update, supplement your personal data in your account or prompt the removal of your data.
To choose the setting of cookies for particular websites or domains, please go to the exceptions administration. The dialogue “Exceptions for cookies and website data” is shown. Now do the following to define a rule:
• Click on the field „Add new rule for exceptions“ and type in “myticket.de”
• You can now choose in the menu, whether cookies are allowed for this website. If you choose “delete by the end of the session”, all cookies of this website will be deleted every time you close your browser.
• Menu: extras - options
• Sub menu "data privacy": cookies
• Click on the button "exceptions"
• You can now choose in the menu, whether cookies are allowed for this website.
5. No liability for websites and the data privacy provisions of partners
DEAG refers on its webpages to different co-operation partners which in turn offer telemedia services, in particular websites, to be called up. These have as a rule separate data privacy statements. For these statements which are not related to DEAG, DEAG does not take over any liability. We kindly ask you to obtain information about the respective data privacy practice from such partners.
6. Data security
DEAG takes all reasonable technical and organizational measures in order to permit the safe collection, processing and usage of your data. In order to avoid unauthorized access or unauthorized disclosure as well as to secure the accuracy of the data and the justified usage of the data, DEAG has set up corresponding technical and organizational procedures in order to secure and protect data which DEAG collects online. Nonetheless DEAG cannot take over any responsibility or liability concerning the disclosure of your data due to errors in data transmission and/or unauthorized access by third parties. DEAG endeavors to ensure a responsible handling of your personal data, in particular in view of the protection and preservation of your sphere of privacy.
If you need any information or would like to make any suggestions on data privacy, DEAG will be pleased to be available on the email address: email@example.com.
8. Amendment to the data privacy provisions
DEAG reserves the right to amend these data privacy provisions at any time taking into account the valid data privacy laws. If you have given your consent in view of these data privacy provisions within the framework of the registration, DEAG undertakes to inform you properly about the amendment to these data privacy provisions. Status: July 2015